Monitoring and Support
Power your home with solar today, charge your car tonight, pay a smaller power bill tomorrow
Dedicated Client Service
Greenleaf Carbon™ only partners with the best solutions for your home, school, or business. We only use our trained professionals and CEC Accredited Installers, and a Master Electrician oversees their work.
Because of this, we can offer industry-leading client support for the life of your system, that is, the 25-year performance warranty from the manufacturers who all have head offices in Australia.
Each solar system installed comes complete with consumption and production monitoring, so you can see what is going on with your solar system 24/7.
The monitoring systems only come with production monitoring by default, and we upgrade you automatically to see your consumption to give you complete visibility on your system.
Most other businesses won’t even mention that this is available.
In addition, we put money aside on every installation, so if there is a fault, the monitoring system will often trigger an alert for us, allowing us to reach out and get your system fixed for you faster and under warranty.
If you spot a fault before us or feel something isn’t right, email our dedicated client service team so they can have a look for you.
Sungrow inverters are known for their reliability and ability to handle the heat in Australia.
That is why they are the inverter of choice for our residential, commercial, and off-grid client systems.
The iSolarCloud App is set up for every client and connected to your WiFi where possible or 4G if no WiFi is available.
For clients who live in areas where WiFi or 4G coverage is unavailable, we will show you how to check your inverter for any faults, and you still have our ongoing support should you need us.